Shenzhen No.1 Communication Co

Effective improvement of corporate image and customer satisfaction. The national unified special service number enables enterprises to serve users nationwide with a unified service image and service window, which facilitates business promotion and brand promotion. Customers no longer have to struggle to remember uncharacteristic phone numbers or the service numbers of numerous service centers across the country. They no longer have to worry about paying long-distance calls. They can simply make local calls and pay local calls to enjoy corporate-like services. Nationwide network coverage can greatly meet the needs of enterprises and users in various regions. The initial investment is small to avoid repeated construction
On the one hand, because the platform has most of the functions of ordinary call centers, companies no longer have to worry about spending huge sums of money to build call centers and repeatedly demonstrate, and they do not have to face huge construction costs. pressure and only need to pay a very small platform production fee.
On the other hand, for enterprises that already have or are preparing to build their own call centers, the call center platform can also be well connected with their existing systems and integrate their single-point (or limited number of points) call centers into Extension to the whole country, allowing enterprises to own the enterprise's national call center platform through this national platform of carrier-class call center.
Greatly reduces the communication costs of enterprises
The communication intelligent service platform provides hourly services and makes full use of the carrier-grade backbone long-distance network as the channel for long-distance calls, effectively reducing long-distance charges. Enterprise users only need to pay local phone charges to freely enjoy services from the enterprise, and enterprises can effectively block invalid incoming calls through this billing method, helping enterprises to reduce communication costs and improve customer service efficiency.
Sufficient line resources and massive storage capacity
Sufficient relay resources and nationwide platform distribution allow enterprises to fully enjoy the pleasant experience brought to corporate customers by the carrier-grade call center platform. A situation that no one dared to imagine has become a reality. The massive system storage capacity allows the company's service center to never be busy.
Easy to upgrade and maintain
Usually, no matter how good or advanced a self-built call center is, it cannot meet the annual business growth of a rapidly developing enterprise. In other words, the system faces the risk of being obsolete at any time. Then with the intervention of the call center platform, the technical construction risks of the enterprise call center will be transferred to the call center platform, and the upgrade of the enterprise call center will be upgraded with the upgrade of the call center platform.
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