What is a phone call? The telephone, also known as the calling and called shared payment service, is an upgraded product of the previous telephone. The telephone is a transfer number and does not require any installation or equipment.
The main function can enhance the image of the company, increase the trust of customers, and allow users across the country to call the company more actively to contact the business, thus bringing economic benefits to the company.
What is a phone call? How to make a phone call? How much?
What kind of companies are suitable for making phone calls?
Are phone calls only available to large companies? no!
The need for a phone number for an enterprise does not depend on the size of the company, but rather the fact that the enterprise believes that it can use this product to promote its own products and benefit its own enterprise. For an enterprise, as long as it can bring customers to itself and generate benefits, it needs products.
What is a phone call? How to make a phone call? How much?
What benefits can choosing the telephone service bring to the enterprise?
First, the most important thing is to establish a very good image for the enterprise. Some large enterprise groups prefer to use telephones for their external service numbers. This makes people feel that enterprises using telephones should also be very popular. A strong and trustworthy company will attract more customers by eliminating long-distance charges for its customers, and the company's potential customers will accumulate.
Second, business phone lines will not be busy, eliminating the previous problem of busy business phone lines.
Third, the hotline, whether posted on the website or promoted, is a shining business card of the company. If customers choose between a business using ordinary numbers and numbers, the phone number will undoubtedly win.
Fourth, it reflects the strength of the enterprise and is in line with world business trends. Many companies, including Everbright Bank, Konka, Skyworth, Electrolux, Tencent, etc., have fully activated their numbers. Compared to numbers, up to mobile phone users can be reached. The caller/called party split payment method effectively eliminates malicious calls (all calls to the number are free of charge).
Fifth, self-service management/convenient activation, convenient, fast and low cost. The number is carried for life, and there is no need to change the number when moving to a new address or expanding an office.
How to make a phone call?
First choose a telephone processing company. There are two ways to handle the phone call
First, the telecom operator handles the call.
2. Agents handle it.
Currently, telephone calls on the market are opened by agents, while others are opened by operators.
When choosing an agent, be sure to recognize the agent’s qualifications. You can judge a company based on factors such as business license, agency certification qualifications, establishment time, salesperson proficiency, integrity, company website details, etc., and then choose a powerful agent to handle it. Remember to be blind to avoid affecting the company's business after the phone is opened.
How much does a phone call cost? How is it billed?
Each operator has different billing methods for telephone calls. Below we mainly talk about the basic billing model for telephone calls.
Generally speaking, general telephone calls are charged as ordinary local calls, and some are charged separately for long-distance and local calls. When a mobile phone user makes a call while roaming, the mobile phone user is responsible for the roaming charges. Only for China Mobile (Tietong) phones, only the local call fee for the location of the mobile phone is charged. For enterprises, for example, if your phone number is bound to a Shanghai or Qingdao phone number, the charges incurred for answering the call include two aspects
1. The area code of the destination code is consistent with the area code of the incoming call, and the system determines that it is a local call
2. When the area code of the destination code is inconsistent with the area code of the incoming call, the system determines that the call is long distance.
Regarding the issue of how to charge for calls when roaming, there is no such thing as roaming charges for regular calls. When a company opens a phone call, it only bears the fixed charges incurred when customers make calls, and has nothing to do with other charges, so there is no need to worry about unnecessary charges. In addition, the charges for calls are also independent of region.
The phone charging standards of the three operators will not differ too far, but for specific details, you can ask customer service in detail when applying for a phone call.
Notes
If you make a call directly with an operator (China Mobile, China Unicom, China Telecom), the rates will be more expensive than through an agent. Agents just set up their own servers and develop terminals for customers to manage themselves. The channel lines are all regular lines of the operator.
The phone itself cannot make outbound calls. To be able to display the number for outbound calls at the same time, the agent develops through Internet phone calls, physical lines, etc. to display the number for the outgoing call based on the phone.
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